Institutional Relations Manager

Boston, MA | Direct Hire

Post Date: 08/07/2017 Job ID: 79162 Specialty: Sales & Marketing

Our client in Boston, MA is seeking an Institutional Relations Manager to join their team. As the Institutional Relations Manager, you will serve as the primary liaison between the company and institutions of higher education in a designated region. This position may require significant domestic travel during the high seasons (September-November and February-April). Additionally, the position may have an internal focus on a portfolio of programs to be determined by his/her manager. Apply today!

Responsibilities for the Institutional Relations Manager:
  • Manage current relationships with study abroad staff, faculty, and other administrators
  • Develop and sustain new relationships with Study Abroad Office staff, faculty and other institution administrators
  • Function as primary contact for all institutions in region using regular personal, phone and email interaction
  • Create and host student-facing activities, faculty meetings, on campus staff trainings and other outreach activities as assigned
  • Represent company at Study Abroad Fairs, Pre-departure Orientations and other campus events at institutions in region
  • Strategize with Sr. Manager, Institutional Relations to plan and implement an annual strategy for achieving goals in region assigned
  • Collaborate with various internal departments to leverage their expertise for visits to or conversations with key institutions
  • Represent company at national and regional professional conferences
  • Maintain detailed records of all activities related to institutions in designated region and manage institutional profiles in CRM
  • Provide input on marketing strategies and materials for programs in assigned portfolio and conduct market research, as necessary
  • Manage personal travel budget appropriately
Requirements for the Institutional Relations Manager:
  • Bachelor’ s degree
  • 4-7 years of hands-on experience in consultative sales of intangibles or services
  • Sales to institutions of higher education, personal study abroad experience, and experience in international education are all preferred attributes
  • Must have strong customer service skills and the ability to resolve issues fairly, expediently, and cost-effectively
  • Must have a strong knowledge of U.S. academic institutions and their culture
  • Must have a solid technological background in the Microsoft Office Suite and a willingness to use technology to improve performance
  • Experience in Excel
  • Must be willing and able to travel extensively
  • Valid US driver’ s license
  • Experience studying abroad
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

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