Patient Account Representative

Boston, MA | Contract

Post Date: 07/10/2017 Job ID: 78952 Specialty: Healthcare

A healthcare organization in Boston, MA is seeking a Patient Account Representative to join their team. This contract role is an exciting opportunity to make lasting connections with a top organization. Apply today!

Responsibilities for the Patient Account Representative:              
  • Responsible for daily management of accounts receivable process and follow-up in the Billing System (EPIC), including daily screening and correcting of claims for accuracy
  • Review, correct and complete edit queues weekly for the particular insurance assigned
  • Follow-up on pending claims, this includes following up with the insurance company, document the findings and gather and send the necessary documentation to process the claims
  • Responsible for the appeals process
  • Gather the information necessary to process the appeal accurately such as finding researching payer websites, identifying the correct diagnoses and/or procedure code, pulling of documentation such as EOB's, requesting medical records, reviewing registration/eligibility and benefits, as well as documenting all work performed on the patient invoice
  • Handle customer service calls and demonstrate excellent customer service skills, listening, problem solving, professionalism, etc.
  • Manage, follow up and resolve credit balances and adjustments within assigned accounts receivable
  • Handle confidential information with accordance with HIPPA standards
Requirements for the Patient Account Representative:
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: