Senior Accounts Receivable Collections Associate

Charlestown, MA | Contract to Perm

Post Date: 07/21/2017 Job ID: 79044 Specialty: Accounting & Finance

A leading pharmaceuticals company in Charlestown, MA is seeking a Senior Accounts Receivable and Collections Associate to join their team. This contract-to-hire role is an exciting opportunity to make lasting connections with a top company. Apply today!

Responsibilities for the Senior Accounts Receivable and Collections Associate:
  • Set-up new accounts based on contract and budget review
  • Responsible for secondary review and approval of staff customer set-up
  • Manage and/or maintain database records impacting monthly billing
  • Responsible for cash receipt and applications in US and across entities as needed
  • Issue and distribute invoices (mail and electronic)
  • Process credit memos/adjustments
  • Ensure accuracy of billings in comparison to underlying contracts
  • Ensure change orders are properly administered in billing system
  • Coordinate pass-through expense back-up to client and other locations
  • Update and analyze study reconciliations to identify unexpected results
  • Stratify collection activities to maximize cash receipts
  • Contact customers regarding overdue accounts and determine and document reasons for non-payment
  • Work with internal departments (Project Management, Contracts, Business Development) and other offices to clear issues
  • Generate and monitor advance and/or milestone payments
  • Escalate collection issues per escalation policy
  • Provide training new staff on existing policies and procedures
  • Update customer master file with updates and contact information
  • Track exceptions to billing
  • Provide client-specific reporting
  • Issue potential “ work” hold notification to internal departments
  • Recommend bad debt write-offs / recommend that accounts be shifted to a collection agency
  • Provide internal and external reports
Requirements for the Senior Accounts Receivable and Collections Associate:
  • Associate’ s degree or equivalent experience
  • 5+ years of related billing and collections experience
  • Strong Microsoft Office skills (Excel, Access)
  • Proficiency in Billing Systems
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

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