Registered Data Entry Pharmacy Technician

Northborough, MA | Direct Hire

Post Date: 09/25/2017 Job ID: 78529 Specialty: Office Services

Our client in Northborough, MA is seeking a Registered Data Entry Pharmacy Technician to join their team. In this contract-to-hire role, you will answer incoming phone calls and ensure necessary communications are provided to patients. Apply today!

Responsibilities for the Registered Data Entry Pharmacy Technician:
  • Responsible for answering in-bound calls and assisting customers with pharmacy related services
  • Utilize headset and computer terminal and navigate through multiple systems to input and retrieve information
  • Responsible for maintaining current patient profiles
  • Enter new prescriptions into patient profiles
  • Obtain client information by answering telephone calls, interviewing clients, and verifying information
  • Contact insurance companies for third party inquiries
  • Correct and resubmit rejected Third Party claims according to individual insurance plan requirements in an efficient manner to receive payment
  • Complete prior authorizations with attention to detail and accuracy, to then have the prepared prior authorization reviewed by a clinical pharmacist
  • Obtain and complete prescription transfers to and from other pharmacies
  • Provide customers with courteous, friendly, fast and efficient service
  • Contact patients to schedule medication deliveries and verify correct address information
  • Update job knowledge by participating in educational opportunities and training activities
  • Work efficiently both individually and within a team to accomplish required tasks
  • Maintain and improve quality results by adhering to standards and guidelines
Requirements for the Registered Data Entry Pharmacy Technician:
  • High School Diploma or equivalent, some college preferred
  • Minimum one year of Pharmacy Technician or relative work experience
  • Active RPhT MA Pharmacy Technician Registration
  • Active National (CPhT) Pharmacy Technician Certification
  • Previous data entry experience and ability to type 30wpm+
  • Excellent customer service skills
  • Understanding of insurance and adjudication processes
  • Working knowledge of inventory processes
  • Working knowledge of insurance types, terminology and processes
  • Flexible work schedule
  • Problem solving skills
  • Bilingual (Spanish) is highly desirable
  • Extensive phone and data entry skills
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      


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