Accounts Receivable Coordinator (Part-Time)

Cambridge, MA 02138

Posted: 01/07/2019 Employment Type: Contract Specialty: Accounting & Finance Job Number: 82776

A prestigious institution in Cambridge, MA is seeking an Accounts Receivable Coordinator to join their team part time. In this contract role, you will be responsible for day to day management of accounts receivable activities as well as customer service inquiries related to the financial components of the registration systems. Working in close collaboration with members of the Business Operations Team and as a liaison to Support Services for customer financial support, you will receive and process all requests and questions as the first line of contact for financial questions. Apply today!

Responsibilities for the Accounts Receivable Coordinator:

  • Manage all incoming accounts receivable activity (such as loans, military benefits, wires, and credit card transactions); receiving, reviewing and processing transactions as needed
  • Record participant and company payments in the HBX administrative system, running reports from other HU systems (such as OBI) for reconciliation and tracking as necessary
  • Create credit vouchers to record payments received by check
  • Create ADIs at month end to reflect wires, loans, credit card payments and other activity into the General Ledger
  • Research and analyze transactions (wires, loans, Western Union, etc.) in support of month end close and balance sheet reconciliations, reaching out to other Harvard departments (KLS, HGSE, DCE) as needed
  • Certify loan requests through ELM, in compliance with loan policies
  • Respond to vendor inquiries about audits and compliance
  Admin System
  • Run regular sales reports for Strategic Alliances team. Prepare ad hoc reporting as requested
  • Participate in the design and testing of administrative system (SalesForce and Financial Force) functionality; make recommendations for enhancements to be added to product roadmap
  Customer Service
  • Resolve help desk tickets related to customer payment issues in a timely manner through utilization of multiple systems
  • Ability to provide coverage as part of a rotation for tickets around weekends and school breaks to support service level agreement and registration deadlines
  • Oversee the creation and maintenance of communication templates and processes that enable the Business Operations and Support Services teams to provide consistent, reliable, and timely service
  • Analyze ticket data to assist tracking of volume and issue types
  Operations & Office Support
  • Serve as back-up to the Business Operations Specialist on office supply ordering and on calendar management for the Executive Director
  • Provide coverage for BusOps shared phone line as needed

Requirements for the Accounts Receivable Coordinator:
  • Associate’ s Degree in accounting
  • 3-5 years of experience
  • Intermediate to advanced proficiency with spreadsheet software required
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                     

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