Billing Specialist - Dover NH

Dover, NH | Contract

Post Date: 02/16/2018 Job ID: 80534 Specialty: Accounting & Finance

Our client in Dover, NH is seeking a Billing Specialist to join their team on a contract basis. In this role, you will perform billing and collection accounting for customers, including account reconciliation, preparation and issuance of invoices. Apply today!

Responsibilities for the Billing Specialist:

  • Interact with internal departments, customers, brokers, and/or third party administrators
  • Resolve account disputes and collect outstanding balances
  • Describe billing services to external customers
  • Analyze account activity and provide exhibits that support account statements and ad-hoc reports
  • Set up billing plan using customer's plan and rate structure, premium information, and eligibility information
  • Data entry of customer reporting and cash application in billing system
  • Prepare documentation for annual customer reporting
  • Prepare billing invoices and supporting documentation for assigned accounts
  • Work with internal departments to validate customer’ s monthly reported premium matches their census
  • Perform various accounting functions, including invoicing, analyzing customer payments and managing the premium and receivable balances
  • Resolve billing and collection questions and disputes
  • Create exhibits to support and summarize relevant account information
  • Contact customers to ensure the customer has remitted charges for the month
  • Reconcile balances to reflect activity
  • Suggest changes and identify opportunities for improvement of customer service, cash flow and business process improvement

Requirements for the Billing Specialist:
  • Technology savvy with knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship    

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