Care Connection Coordinator

Boston, MA 02215

Posted: 09/18/2018 Employment Type: Contract Specialty: Office Services Job Number: 82071

A top medical center in Boston, MA is seeking a Care Connection Coordinator to join their team. In this contract role, you will work the hours from 8: 30am-5pm. Apply today!

Responsibilities for the Care Connection Coordinator:
  • Respond to calls/requests from patients
  • Provide excellent customer service satisfaction on all levels
  • Answer and reply to a large volume of telephone calls and internet inquiries from internal and external customers
  • Seek knowledge of physician services proactively (new providers, procedures etc.) via marketing communications, the website and department meetings
  • Facilitate multiple specialty appointments for patients in coordination with department schedulers and requesting physicians/providers
  • Investigate, update and maintain provider data to ensure accurate and timely clinical communication

Requirements for the Care Connection Coordinator:
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                     

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