Commercial Loan Servicing Manager

Cambridge, MA 02138 | Direct Hire

Post Date: 05/07/2018 Job ID: 81072 Specialty: Accounting & Finance

Our client in Cambridge, MA is seeking a Commercial Loan Servicing Manager to join their team. As the Commercial Loan Servicing Manager, you will be responsible for managing and administering all facets of the Commercial Loan Servicing function with an emphasis on corporate and industrial, but also including commercial real estate and small business loan portfolios. Apply today!

Responsibilities for the Commercial Loan Servicing Manager:
  • Facilitate all commercial loan servicing operating system updates and enhancements, including training of staff
  • Monitor and ensure that all incoming internal and external customer service requests are prioritized and completed accurately in “ best in class” manner
  • Maintain comprehensive knowledge of commercial real estate and corporate lending products 
  • Train the Commercial Loan Servicing staff in all aspects of processing, documentation preparation, tracking, and compliance with regulations and Bank policies
  • Develop and maintain all commercial loan servicing procedures
  • Manage the accurate processing of commercial SWAPs
  • Manage the servicing of non-performing loans by working closely with Senior Credit Officer and FVP of CL Operations 
  • Monitor the review of documents for conformance with approvals and compliance with Bank policies
  • Manage the process, preparation and integrity of commercial loan information reported monthly
  • Serve as an interface with the following areas/vendors to support the bank and departmental objectives
  • Monitor the on-going tracking of UCC’ s, Hazard and Flood Insurance and system ticklers
  • Responsible for the oversight of 30 g/l asset accounts and suspense accounts
  • Coordinate and manage year end processing efforts.
Requirements for the Commercial Loan Servicing Manager:
  • College degree or equivalent work experience
  • Proven experience in a supervisory or management role
  • Minimum 7 years’ commercial loan servicing experience including real estate, small business and corporate loans
  • Strong understanding of the commercial lending life cycle including credit, administration, servicing and post-closing
  • Strong knowledge of various commercial loan products like construction, term, demand line of credits, etc.
  • Strong knowledge and understanding of corporate and commercial real estate documentation
  • Demonstrated experience with commercial and mortgage servicing core systems
  • Strong accounting skills preferred along with strong communication, customer service and interpersonal skills
  • Ability to creatively address business issues relating to loan servicing within the confines of the established system process
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Must be eligible to work in the U.S. without sponsorship                      
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