Customer Service Representative-Travel Call Center

Boston, MA 02111

Posted: 05/21/2019 Employment Type: Contract Specialty: Office Services Job Number: 83762

Are you interested in working at a global travel company located in downtown Boston? Our client is seeking a Customer Service Representative  who not only has a desire to deliver exceptional travel experiences to guests, but also loves talking about and selling amazing luxury travel destinations. In this contract role, you will be answering phones, booking tours and events for customers, providing customer service, providing details for planned travel and performing general front desk work. Apply today!

Compensation: $16-18/hr based on experience 

Responsibilities for the Customer Service Representative: 
  • Be the first point of contact to guests and travel agents to reserve luxury cruises and tours
  • Deliver an accurate and exceptional guest experience, either over the phone or via email
Requirements for the Customer Service Representative:
  • 1 year of call center experience 
  • Experience in travel
  • Strong verbal skills
  • Comfortable with calling guests/travel agents
  • Administrative/data entry experience
  • Must be eligible to work in the U.S. without sponsorship                     


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