Document Specialist

Boston, MA 0210902111

Posted: 09/12/2018 Employment Type: Contract Specialty: Office Services Job Number: 81997

A leading hospital in Boston, MA is seeking a Cell Center Representative to join their team on a contract-to-hire basis. You will be joining a 24/7 hospital call center, where the goal is to provide exemplary service and customer care to every caller. The Call Center Representative helps fulfill this mission by ensuring that all calls are answered in a consistent, efficient, and courteous manner. Don’ t miss this lucrative and rewarding opportunity – apply today!

Responsibilities for the Document Specialist:
  • Upload and post plan materials to support outward facing portals and display materials for internal teams, including: schedules of benefits, summaries of benefit and coverage, handbooks, amendments, notices and other materials
  • Coordinate document upload and the quality control process with benefits administration staff as directed by your manager
  • Monitor and maintain certain documents
  • Assist with meeting support for the Benefit and Coding Committee as requested
  • Perform other duties as assigned by management

Requirements for the Document Specialist:
  • High School Degree
  • Associate’ s Degree preferred
  • 3-5 years’ experience in a related role; health insurance preferred
  • Excellent working knowledge of Microsoft Office Suite, including Excel and Word
  • Detail oriented; ability to work independently and as part of a team
  • Experience with document management and version control preferred
  • Excellent written, verbal, and organizational communications skills
  • Ability to prioritize work and operate under tight deadlines
  • Ability to receive feedback to and adjust behavior accordingly
  • Must be eligible to work in the U.S. without sponsorship                     

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