Evening Document Specialist

Boston, MA 02111

Posted: 03/25/2019 Employment Type: Direct Hire Specialty: Legal & Compliance Job Number: 83328

A prestigious law firm in Boston, MA is seeking an Evening Document Specialist to join their team. In this role, you will work as part of a team to provide production support to all users including lawyers, professionals and staff in all firm offices. You will be responsible for performing document production tasks encompassing very basic tasks to those requiring advanced skills and experience with all aspects of the firm’ s standard office software applications. Apply today!

Responsibilities for the Evening Document Specialist:
  • Respond to requests from users and be part of a team which actively monitors and responds to all production requests
  • Produce and edit complex documents using expert word processing and advanced software knowledge
  • Troubleshoot user issues using best practices, internal tools, and standard troubleshooting techniques
  • Transcribe tapes, scan, and clean documents, and convert documents to/from different software packages
  • Produce flow charts, presentations, letters and mail/label merges
  • Duplicate and create CDs/DVDs
  • Maintain a high level of technical knowledge of the firm’ s software applications and procedures
  • Monitor and follow up on all requests to ensure proper resolution, and user satisfaction
  • Operate with a high degree of independence and use judgment to resolve complex document production problems
  • Keep peers and supervisor informed of trends, significant problems and unexpected delays
  • Adjust to departmental staffing issues and coordinate workload with team members

Requirements for the Evening Document Specialist:
  • College degree or relevant work experience required
  • 2+ year’ s secretarial or administrative experience, preferably in legal or professional services organization
  • Working knowledge of Adobe Acrobat, Photoshop, and WordPerfect
  • High level of integrity/honesty and ability to handle confidential matters with discretion
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship      

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