Executive Briefing Center Administrator

Cambridge, MA 02142 | Contract

Post Date: 08/08/2018 Job ID: 81717 Specialty: Office Services

A hot tech company in Cambridge, MA is seeking an Executive Briefing Center (EBC) Administrator to join their team. In this two month contract role, you will report into the Worldwide Marketing organization and will be a part of the Customer Experience Program. The Executive Briefing Center Administrator will be part of a team that directly interacts with Sales and Executives to plan and execute customer and partner briefings. The goal is to enhance customer and partner relationships, accelerate business growth and provide knowledge of Extreme Networks products and services. Briefings may include project level to C-Level participants and are integral to driving Extreme's sales and brand. Apply today!

Responsibilities for the Executive Briefing Center (EBC) Administrator:
  • Execute customer briefings successfully from beginning-to-end
  • Strategize with the account team
  • Plan all logistics including briefing room setup, promotional items, hotel room amenities and welcome items
  • Manage briefing documents and post event evaluations
  • Anticipate and meet customer needs
  • Plan and execute customer and executive meetings hosted by the Executive Briefing Center
  • Coordinate meeting presentations, presenters and agendas
  • Manage all scheduling, pre-briefing, and staffing of the meeting prior to and on the day of the meeting
  • Help drive global consistency and increased adoption of our EBC program
  • Interact cross functionally with internal teams, vendors and business partners
  • Look for opportunities to improve and streamline the EBC processes
  • Manage complex project timelines under tight deadlines
  • Establish and manage team responsibilities and priorities
  • Respond to stakeholder and process questions utilizing research skills and contacts in other departments
  • Measure EBC program performance/satisfaction and report on results
Requirements for the Executive Briefing Center (EBC) Administrator:
  • 2 or more years of administrative support
  • Working knowledge of Salesforce
  • Strong Word, PowerPoint and Excel skills
  • Willing to work flexible hours if needed
  • Provide impeccable customer service
  • Adept at conflict resolution
  • Flexible and open to last minute schedule changes
  • Ability to project management across various departments, including but not limited to sales, marketing, engineering, facilities, and the executive team
  • Experience working with sales organizations and enjoys the dynamic nature of a sales organization
  • Familiarity with Executive Briefing Programs and ABPM membership a plus
  • Familiarity with local Cambridge area a plus
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                     
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