HCA Managed Care Coordinator

Boston, MA 02215

Posted: 10/19/2018 Employment Type: Contract Specialty: Office Services Job Number: 82314

A leading medical center in Boston, MA is seeking an HCA Managed Care Coordinator to join their team. The hours for this contract role are from 8: 30am-5pm. Apply today!

Responsibilities for the HCA Managed Care Coordinator:
  • Coordinate and process a high volume of incoming insurance referral requests (25-40/day) for patients
  • Serve as a representative to providers, residents, and NP’ s with HMO insurance referral requests for patients on their panels
  • Answer managed care insurance phone lines, coordinate and assist patients with their questions
  • Follow departmental procedures to facilitate, track, and generate approval numbers
  • Track comments and differentiate between in and out of network requests
  • Service patient site referrals
  • Coordinate and book social work appointments for HCA providers
  • Learn and use automated technologies required to do this work efficiently
  • Explain insurance primary care process to patients 
Requirements for the HCA Managed Care Coordinator:
  • High School Diploma
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                     

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