Patient Billing Analyst - Healthcare

Boston, MA | Contract to Perm

Post Date: 03/05/2018 Job ID: 80013 Specialty: Accounting & Finance

A top healthcare organization in Boston, MA is seeking a Patient Billing Analyst to join their team. In this contract-to-hire role, you will have the opportunity to make lasting connections with a leading company. Apply today!

Responsibilities for the Patient Billing Analyst:
  • Responsible for daily management of accounts receivable process and follow-up in the Billing System (Epic), including daily screening and correcting of claims for accuracy
  • Review the correction and completion of edit queues weekly for the insurance (s) assigned
  • Follow-up on pending claims, this includes following up with the insurance company, document the findings and gather and send the necessary documentation to process the claims
  • Responsible for the appeals process - finding researching payer websites, identifying the correct diagnoses and/or procedure code, pulling of documentation such as EOB's, etc.
  • Liaise and document all activity on the patient invoice
  • Handle customer service calls and demonstrate excellent customer service skills, listening, problem solving, professionalism, etc.
  • Manage, follow up and resolve credit balances and adjustments within assigned accounts receivable
  • Train new employees and serve as a resource to coworkers
  • Act as a backup for employees who are out of the office or behind
  • Process service request and Payer Relations submissions
  • Process service requests and identifying denial trends which would include working with the Payer Relations Department
  • Handle confidential information with accordance to HIPPA standards
Requirements for the Patient Billing Analyst:
  • Thorough knowledge of Physician third-party billing and collections
  • Thorough knowledge of third party reimbursements
  • Must demonstrate initiative, independence, and a willingness to learn new tasks
  • Must be able to work as a team and collaborate and contribute to solving problems
  • Understanding of the entire appeals process from start to finish
  • Strong computer skills including knowledge of EPIC
  • Ability to identify trends in billing rejections and denials
  • Able to solve complex problems and issues
  • Work independently with minimal supervision
  • Experience working with all appropriate payers
  • Technology savvy with a strong knowledge working with Microsoft Office -  Outlook, Word and Excel
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

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