Patient Service Representative - Belmont MA

Belmont, MA | Contract to Perm

Post Date: 03/26/2018 Job ID: 80778 Specialty: Accounting & Finance

A healthcare organization in Belmont, MA is seeking a Patient Service Representative to join their team. This contract-to-hire role pays up to $23/hour. Apply today!

Responsibilities for the Patient Service Representative:
  • Respect patient confidentiality at all time
  • Collect and enter accurate registration, demographic and insurance information for inpatient, partial, residential and ambulatory patients and/or their representatives in a sensitive and timely manner
  • Verify patient insurance coverage with Third Party Payers and determines eligibility by utilizing appropriate resources
  • Review admissions department data collections for thoroughness and accuracy of patient information
  • Admit partial, residential and ambulatory patients
  • Assign appropriate plan code to the admission based on the insurance verification process
  • Calculate accurate rate reduction amounts
  • Determine deposits amounts, collecting monies and writing receipts
  • Manage and resolve patient rep system worklist
  • Explain financial policies and procedures to patients and responsible parties
  • Act as a liaison between hospital, payers, vendors, patients account and patient
Requirements for the Patient Service Representative:
  • High School Diploma or GED equivalent required
  • EPIC experience required
  • 1-3 years of experience in customer service, admission, registration, insurance verification and financial counseling experience or previous office medical billing preferred
  • Basic computer knowledge and the ability to navigate through multiple screens
  • Ability to work in a fast pace area where the performance and concentration of multiple task stimulatingly is required.
  • Excellent customer service skills, work independently and well organized
  • Exceptional interpersonal skills to obtain information from patients
  • Proficient use of Excel, Word, HPA, EPIC, adding machine use, and credit card terminals
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

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