Treasury Operations Specialist

Waltham, MA 02451

Employment Type: Contract Specialty: KNF&T Job Number: 257463

Job Description

A Large retail Bank in Waltham MA is looking for a strong cash and treasury candidate who can cover a 6 month leave. This is a Hybrid role working both in office and from home.


·       Responsible for the setup of Cash Management services and Business Deposit accounts in the core system and online banking platform in accordance to applicable policies, procedures and SLAs. Includes reviewing and processing online banking applications and required business deposit onboarding documentation. In addition, you will prepare and send correspondence to business customers upon completion of application processing and setup

·       Responsible for the file maintenance of existing Online Banking accounts in accordance to applicable policies, procedures and SLAs. Includes adding new accounts to existing Online Banking profiles, increase daily limits for ACH, Wires and RDC. In addition, you will identify and close inactive and/or closed accounts and services from Online Banking in accordance with daily/monthly reports, through DNA and the Online Banking and Business Online Banking Admin sites

·       Responsible for working closely with Cash Management Sales, Implementation and Client Service as well as business line staff with inquires related to the setup or maintenance of new and existing Online Banking customers

·       Fulfill various customer requests such as Bank by Mail deposits, audit confirmations, NSF processing and ABL processing

·       Maintains reporting of all requests that are pending, completed and exception status to ensure SLAs are followed

·       Responsible for working closely with the Quality Control department with clearing and resolving data and file maintenance exceptions related to the setup of Cash Management services and business deposit accounts

·       Assist the Online Banking/ Product team with testing of new and existing products and enhancements

·       Provide recommendations to Business Client Service Management regarding process improvement ideas that have a positive impact on customer experience or operational service standards during onboarding/maintenance of cash management services

·       Maintain electronic files in Nautilus specific to required documentation for Online Banking applications and Cash Management services

·       Assist management with FDICIA controls and documentation related to Cash Management services set up

·       Act as back-up to functions within the department as needed

·       Establish and maintain effective working relationships with other employees and customers

·       Contribute to the effective team management of all bank problems, issues, and opportunities

·       Perform additional duties as required


·       Bachelor’ s Degree and a minimum of 2 years banking or corporate treasury experience -or- the equivalent combination of High School/Secondary School and banking operations experience (i.e. back office, deposit systems)

·       Strong customer service skills working with various partners from different parts of the business (Sales, Service & Operations)

·       Strong attention to detail and analytical skills, including the ability to problem solve and troubleshoot challenging issues

·       Excellent communication skills - verbal and written

·       Ability to work effectively with customers, both internal and external

·       Ability to multi-task and work independently
Hourly Rate is $25-$35 per hour
Hours are 8am to 5pm


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