Verfication Contractor

North Reading, MA 01864

Posted: 05/08/2019 Employment Type: Contract Specialty: Accounting & Finance Job Number: 83659

A computer software company in North Reading, MA is seeking a Verification Contractor to join their team. The ideal candidate for this contract role will have analytical skills accompanied by interpersonal skills to provide positive experiences for internal and external customers. As the Verification Contractor, you will report to the Manager of Network Success and be responsible for managing support cases, helping network members over the phone with retrieving their data, verifying large data sets for accuracy and analyzing customer data. Apply today!

Responsibilities for the Verification Contractor:
  • Execute in-depth research to verify identifiers within customers’ master data sets
  • Manage workload between case workload, verifying data sets and routine tasks
  • Work across cross-functional teams to resolve customer and partner issues
  • Attend calls with customers and partners when they are having complex issues
  • Execute analysis of customers’ master data sets when necessary
Requirements for the Verification Contractor:
  • Bachelor's Degree
  • Experience with MS Office suite, with a strong proficiency in Excel
  • Experience with XML, SAP IDOC, X12 is a plus
  • Strong critical thinking skills when faced with new scenarios, ability to see issues though to a resolution
  • Comfortable attending calls with external customers to resolve case issues
  • Ability to work in a fast-paced, dynamic environment; enthusiastic team-player
  • Experience in the pharmaceutical industry a plus
  • Fluent in English; multilingual is a plus (e.g., German, French, Spanish, Chinese, Korean)
  • Must be eligible to work in the U.S. without sponsorship   
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