Web Content Analyst

Framingham, MA | Contract

Post Date: 04/14/2018 Job ID: 80917 Specialty: Sales & Marketing

A global retail company in Framingham, MA is seeking a Web Content Analyst to join their team. In this contract role, you will be part of the e-commerce organization, and will contribute directly to driving profitable sales. As a Web Content Specialist, you will ensure customers have a positive online experience by working to continually add to and improve our online product content using business sense to make recommendations to product hierarchy structures, keywords and search functionality on the B2B website. Apply today!

Responsibilities for the Web Content Analyst:
  • Support product content for all products on website - this includes daily population of product and continual improvement of existing products within your assigned category
  • Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers and online product promotions
  • Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more
  • Partner with Global Content, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
  • Work with Marketing, Merchandising, and Vendors to support online programs
  • Become a Subject Matter Expert in your category for content
  • Deliver periodic and ad hoc reports for your category
  • Identify opportunities to improve website usability
  • Act as a point person for other teams regarding content issues, customer specific questions, and ad hoc reporting needs
Requirements for the Web Content Analyst:
  • Bachelor’ s Degree
  • Solid working knowledge of Microsoft Office, especially Access and Excel
  • Outstanding written and verbal communication, and interpersonal skills
  • Experience with web content and Content Management Systems
  • Strong analytical skills and problem solving abilities, creative thinker, detail oriented and intrinsically motivated
  • Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time
  • Merchandising, marketing or business management background preferred
  • Experience with HTML
  • Technology savvy with a strong knowledge working with Microsoft Office
  • Strong organizational skills with great attention to detail
  • Strong multi-tasking and prioritizing skills with the ability to meet deadlines
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with a customer service focus
  • Ability to work independently and as part of a team
  • Must be eligible to work in the U.S. without sponsorship                      

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